Testing Process
SG Mobile follows a rigorous testing process before preparing any device for redistribution.
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Evaluation and Data Wiping: Each device is thoroughly evaluated, and its data is securely erased using accredited software.
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Comprehensive Diagnostics: The device undergoes a detailed 25-point diagnostic check to verify that all functions are working properly.
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Technical Assessment: If any issues are detected during diagnostics, the device is forwarded to our technical department for further inspection.
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Cosmetic Grading and Final Outcome: The device is graded based on its cosmetic condition. Depending on this evaluation, the device may be repaired, have its software updated, be recycled, or be repurposed for spare parts.
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Diagnostic Test Requirements: We maintain a list of diagnostic tests that all devices must pass before they are distributed.
